Shipping Info

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Christmas Holiday / December Freight Information

Our Christmas / December shipping schedule is as follows:

Up to an including 1pm Qld Time Friday 22nd December – Orders shipped as normal with no changes. From 1pm Qld time 22nd December until 27th December inclusive. We are not shipping. You are able to order during this period but orders placed in this time frame will not ship until 28th December 2017. 28th -1pm 29th December – Shipping as normal. 30th December – 1st January 2018. No shipping. 2nd January 2018 onwards – shipping as normal. 

Shipping Prices (Their very reasonable!)

Regular Post Tracked Australia Wide – $9.90 national flat rate. Free for orders over $110. Just select The ‘Free Shipping’ Option at check out once you have loaded up your cart with the appropriate amount of goods. We use Australia Post and Fastway Courier for Regular Post services ( we do not use Fastway Courier for delivery to WA,NT and PO Box addresses or regional areas not serviced by Fastway Courier, we use Australia Post, if you wish to let us know who you prefer to use just pop a note in the comments at check out and we will action it ). Estimated delivery dates are provided towards the bottom of this page. Regular Post orders are dispatched within 24 hours excluding weekends and public holidays. Regular Post Orders are generally safe dropped at the delivery premises unless someone is home to sign for the delivery. If you require a signature on delivery not a problem, please let us know by inserting a comment in the notes section on checkout. If safedrop concerns you, then you may wish to consider delivery to your place of work for example. 

Express Post Next business day to Brisbane, Sunshine Coast, Gold Coast,  Sydney, Melbourne, Launceston, Canberra and Adelaide ordered before 1pm  ( QLD time) available. 2 business days to Perth, Darwin and almost all regional areas!  Australia Post Express Post Tracked with signature – $15.90 national flat rate ( note that some items such as large pinatas and other bulky items cannot be sent by Express Post to some regional areas or cost a small additional fee and this information is usually noted on the item descriptions). Estimated and guaranteed delivery dates are provided towards the bottom of this page. Express Post orders almost always leave within 24 hours ( excluding weekends) with an aim to send all Express Post orders received by 12pm QLD time same day excluding weekends and public holidays. Express orders require a signature on delivery unless you request safe drop which is at your risk.

International  New Zealand / USA / South East Asia (Hong Kong etc.)  $AU 25 flat rate (up to 2kg dead weight). USA orders take around 10 business days  for delivery via USPS and New Zealand is 3-5 business days via a Pack and Track service. South East Asia deliveries take around 5-7 business days via your local carrier. All orders are sent tracked and signed for. If you want delivery sooner, on an Express courier service such as DHL then  please send us a copy of your shopping cart via e-mail for a customised quote for shipment via DHL to sales@characterparties.com.au. Some bulky items such as Pinatas for example are not sent internationally. This information is noted on the item descriptions. Orders over 2KG may attract additional freight fees. If necessary we will contact you. This is rare.

Shipping Delivery Dates (Their quick!) 

Everybody wants to know when they are going to get their stuff! Especially for rush orders. We are the Express Post experts and can get your quick orders out fast! You are very welcome to call us as well if you have an urgent order like lots of people do on 07 33963307! As an estimate, Regular and Express post delivery times are as follows and are the same as getting items sent from Metropolitan Brisbane. Indicated dates are from point of dispatch not point of order being placed. Allow 24 hours for dispatch ( excluding weekends and public holidays). There are no deliveries on weekends other than some parts of South East Queensland. Weekends and public holidays, including state based ones do not count as business days.

Location

Regular Post

Express Post

Metro NSW        (Sydney area)

2-3 business days

1 business day

Regional NSW

4 business days

2-3 business days

Metro VIC  (Melbourne area)

3 business days

1 business day

Regional VIC

4-6 business days

2-3 business days

Metro QLD         (SE QLD inc. Brisbane)

1-2 business days

1 business day

Metro SA           ( Adelaide area)

4-5 business days

1 business day

Regional SA

5-7 business days

2-3 business days

Metro WA          ( Perth area )

5-7 business days

2 business days

Regional WA

7-10 business days

2-3 business days

Metro ACT (Canberra area)

3-4 business days

1-2 business days

Regional ACT

4-5 business days

2-3 business days

Metro TAS         ( Hobart area)

5-6 business days

1 business day

Regional TAS

6-7 business days

2 -3 business days

Metro NT           (Darwin)

7-10 business days

2-3 business days

Regional NT

10-12 business days

2-3 business days