Contact Our Online Party Store
Want to contact our online party store? First, have a quick look through our FAQ’s. If you can’t find the answer or you’re simply looking for that special something, we’d love to help.
Find out when your items will arrive
We ship same business day for all orders placed before 1pm EST. You can use the shipping calculator on our shipping page to insert your post code for a delivery date estimate. Express Post is available which will reach most metro areas within 1-2 business days, if you are in a hurry. Click here to do that
Send our online party store an email
The quickest way to contact us is to call us on 1800 849033 (business hours only) use the contact form below or email [email protected]
Call our online party store
You can call us on 1800 849 033 within Australia , .
Our phone lines are open from 9am to 5pm EST (Qld time), Monday to Friday. Outside of these hours, please use the contact form.
All orders must be placed online. There is no in-person shopping available at our online party store, at any time, nor any balloon inflation or balloon delivery service, sorry.
Location
Our online party store warehouse is located at 2 Basalt Road, Pemulwuy, Sydney, NSW 2145. There is no shopping onsite we are 100% online.